Your trust is our
number one concern
We’re experts at distinguishing the wannabes from the real deal. Whether it’s a handbag or a jacket, determining the authenticity of a designer item is a combination of artistry, experience and science.
With over 20 years experience in the luxury goods market, we can confidently guarantee the authenticity of every item we sell.
AUTHENTICITY
Is it the real deal?
Our experienced authentication team check every detail meticulously, and we stringently vet every person we buy from. We compare codes, sales catalogues and thousands of images from our own archives, paying close attention to characteristics such as labels, fabric, stitching, hardware and authenticity stamps. We also assess the workmanship of all items, and as an additional layer, we use AI technology that collects millions of patterns and algorithms and compares with a database.
Authentication process
REWIND's authentication process is unique to us and independent of any brands. Brands identified and sold on the website are not involved in the authentication of the products being sold, and none of the brands sold assume any responsibility for any products purchased from or through the website. Brands sold on the REWIND website are not partnered or affiliated with REWIND in any manner. We fully cooperate with brands seeking to track down the source of stolen or counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods.
Counterfeit policy
REWIND does not accept fake or counterfeit merchandise. If we suspect for any reason that a submitted consignment is not authentic we will contact the consignor for proof of purchase in an effort to establish the items authenticity. If REWIND determines an item is fake or counterfeit, it will not be returned to the consignor and will be destroyed.
We guarantee the authenticity of all our items and we respect all of the luxury brands we sell.
Our aim is to deliver a simple and pleasant shopping experience of buying and selling a highly curated selection of pre–owned items with a personalised touch and impeccable service.
You have our word on that.
IN THE PRESS
